Questions about your data? Email hello@OrangeOutbound.com.
This Privacy Policy describes how AIRLIVING LLC d/b/a Orange Outbound ("Orange Outbound," "we," "us," or "our") handles personal information. This page is maintained by Orange Outbound as app-owned editable content. It is not independent legal advice and should be reviewed by your legal counsel.
1. Information We Collect
We collect information you provide directly to us, information generated automatically when you use our website, and information we receive from third-party services you authorize.
- Contact and intake information. When you fill out a form on /contact, /discovery, or /free-campaign, we collect your full name, email address, phone number, and any notes or preferences you provide.
- Scheduling information. When you book a discovery call, we collect your selected time slot, which we store in Eastern Time, along with your timezone preference.
- Communications. We retain emails, messages, and other correspondence you send to hello@OrangeOutbound.com or through our contact channels.
- Technical information. Our hosting and database infrastructure may log standard browser and device data (such as IP address, browser type, and page requests) needed to operate and secure the website.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the services you request.
- Schedule, manage, and follow up on discovery calls.
- Build and operate custom outbound platforms and campaigns.
- Communicate with you about your account, project, or support requests.
- Maintain the security, reliability, and performance of our website and services.
- Comply with applicable legal obligations and enforce our agreements.
We do not sell your personal information to third parties for marketing or advertising purposes.
3. Legal Basis for Processing
We process personal information based on one or more of the following: your consent (for example, when you submit a form), the performance of a contract, our legitimate business interests in operating and improving our services, and compliance with legal obligations.
4. Data Sharing and Subprocessors
We share personal information only with service providers and subprocessors necessary to operate our website and deliver our services. Current subprocessors include:
- Lovable Cloud / Supabase. Used for secure hosting, database storage, authentication, and backend services.
- Email infrastructure providers. Used to send and receive transactional and business communications.
We require these providers to use your information only to perform services on our behalf and to maintain appropriate security measures. We do not authorize them to use your data for their own independent purposes.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Form submissions and discovery booking records are typically retained for up to two years after our last active communication with you, unless you request deletion earlier or a longer retention period is required by law. Technical logs are retained for a shorter period for security and operational purposes.
6. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. This includes encrypted database storage, access controls, and secure hosting infrastructure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have the right to access, correct, update, delete, restrict, or export your personal information. You may also have the right to object to certain processing or withdraw consent where applicable.
To exercise these rights, or to ask questions about your data, contact us at hello@OrangeOutbound.com or submit a request through our contact form. We will respond to reasonable requests in accordance with applicable law.
8. Cookies and Tracking
Orange Outbound does not currently use third-party analytics, advertising, or tracking cookies. We may use essential cookies and local storage necessary for the website to function, such as session and security tokens. If we add analytics or marketing cookies in the future, we will update this policy and, where required, request your consent.
9. Children's Privacy
Our Services are not directed to children under 18, and we do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us so we can delete it.
10. International Users
Our website and services are operated from the United States. If you access our Services from outside the United States, you consent to the transfer, storage, and processing of your information in the United States, where data protection laws may differ from those in your country.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this page periodically. Your continued use of the Services after the effective date of any changes means you accept the updated Privacy Policy.
12. Contact Us
If you have questions, concerns, or requests about this Privacy Policy or our data practices, please contact us at:
Sheridan, Wyoming 82801